Privacy Policy

This Privacy Policy explains how Quantum-NoteMaster ("we", "us", "our") collects, uses, discloses, and protects information when you use our website and services. We operate from Nigeria and comply with applicable Nigerian law, including NDPR (Nigeria Data Protection Regulation), and international best practices.

1. Information we collect

  • Account data: name, email address, organization membership, role.
  • Content data: audio files you upload/record, transcripts, summaries, speaker maps.
  • Usage data: job durations, timestamps, and non‑personal technical metrics.
  • Technical data: IP, device/browser info, cookies strictly necessary for authentication and security.

2. How we use information

  • Provide and improve transcription features and exports.
  • Operate organizations, access controls, and billing/usage metering.
  • Security, fraud prevention, and compliance with legal obligations.
  • Support communications and service notices.

3. Legal bases

We process data based on your consent, performance of our contract with you, legitimate interests (e.g., service reliability and security), and compliance with legal obligations under Nigerian law and other applicable regimes.

4. Data sharing

We do not sell personal data. We use vetted processors to provide infrastructure and email delivery (e.g., Supabase, AssemblyAI, Vercel, Brevo). Processors act on our instruction under appropriate agreements.

5. Cross‑border transfers

Where data is processed outside Nigeria, we implement safeguards consistent with NDPR and international standards.

6. Retention

We retain personal data only as long as necessary for the purposes above or as required by law. You can delete transcripts and audio at any time from within the app; associated usage records may be retained for billing/audit.

7. Your rights

  • Access, rectification, erasure, restriction, objection, and portability where applicable.
  • Withdraw consent at any time without affecting prior lawful processing.
  • Lodge a complaint with Nigeria Data Protection Commission (NDPC).

8. Security

We use encryption in transit and at rest where supported, role‑based access, logging, and least‑privilege practices. No method is 100% secure; report issues to security@quantum-notemaster.com.

9. Children

The service is intended for users 16+ and not directed to children. Do not submit children’s data without consent of a parent/guardian and compliance with applicable law.

10. Changes

We may update this policy. We will post changes here and update the “Last updated” date. Material changes may be communicated via email or in‑app notices.

Contact

Quantum-NoteMaster – Quantum S2 Ltd. For privacy requests: privacy@quantum-notemaster.com.

Last updated: 2025-09-30

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